Our Work

Our Work

Real results for real businesses

Mitchell’s Home Goods

Challenge:

Declining foot traffic and outdated online presence

Solution:

Omnichannel retail strategy with e-commerce integration

Results:

  • 300% increase in online sales
  • 45% growth in overall revenue
  • 2,500+ new customers acquired
  • ROI: 450% in first year

The Story

Mitchell’s Home Goods had been a Virginia Beach staple for 20 years, but changing shopping habits were affecting their bottom line. We partnered with Sarah Mitchell to create an integrated strategy that honored the store’s legacy while embracing modern retail realities.

We rebuilt their website with e-commerce capabilities, implemented local SEO strategies, created an email marketing program, and trained staff on the new systems. Within six months, online sales exceeded in-store sales, but foot traffic actually increased as online customers visited the physical store.

– Sarah Mitchell, Owner

Chen & Associates CPA

Challenge:

Manual processes limiting growth and client capacity

Solution:

Operations overhaul with technology integration

Results:

  • 40% reduction in administrative time
  • 60% increase in client capacity
  • 95% client retention rate
  • Partner’s work-life balance improved

The Story

Chen & Associates was turning away clients because their manual processes couldn’t scale. We conducted a complete operational audit and implemented cloud-based systems, automated workflows, and client portal integration.

The transformation allowed the firm to serve more clients without adding staff, while actually reducing partner work hours. David Chen now closes his office by 5 PM most days and has taken his first real vacation in five years.

– David Chen, CPA

Casa Rodriguez Resturant

Challenge:

Inconsistent bookings and limited online presence

Solution:

Comprehensive marketing and reservation system

Results:

  • 50% increase in reservations
  • 200+ new monthly customers
  • 4.8-star rating (up from 3.9)
  • 75% table fill rate (up from 45%)

The Story

Casa Rodriguez had excellent food but struggled with visibility and consistency. We implemented an online reservation system, launched targeted social media campaigns, developed a loyalty program, and trained staff on customer experience excellence.

Within three months, weekend bookings were consistently full, and weeknight traffic improved dramatically. The restaurant went from struggling to thriving, with a waitlist most evenings.

– Maria Rodriguez, Owner/Chef

Proven Impact

200+

Businesses Served

$50M+

Revenue Generated for Clients

98%

Client Satisfaction Rate

85%

Client Retention Rate

15

Years in Business

25

Industries Served

Industries We Serve

  • Professional Services (Legal, Accounting, Consulting
  • Retail & E-commerce
  • Restaurants & Hospitality
  • Healthcare & Wellness
  • Technology & SaaS
  • Real Estate & Property Management
  • Education & Training
  • Non-Profit Organizations
  • Home Services & Contractors
  • Creative & Marketing Agencies